Frequently Asked Questions

Everything you need to know about your fitness journey with The Sculpt Society.

What is the shipping timeframe for fitness equipment?

Orders for equipment and accessories are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days.

Do you offer international shipping?

Yes, we ship our physical products worldwide. Please note that international shipping rates and delivery times vary by location and do not include potential customs fees.

What is your return policy for equipment?

We offer a 30-day return window for all unused equipment in its original packaging. Please note that digital subscription fees are non-refundable once the billing cycle has started.

How do I access the digital workout platform after purchasing a subscription?

Once your purchase is complete, you will receive an email with login credentials. You can access our TSS App on iOS, Android, Apple TV, and web browsers.

Are the resistance bands and ankle weights durable for heavy use?

Absolutely. Our equipment is professional-grade and designed to withstand daily high-intensity sculpting sessions. We use premium, non-toxic materials for both comfort and longevity.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay for equipment purchases.